Alexandra Cortes,CMT,LE

Alex is a highly skilled massage therapist with 13 years of experience, specializing in therepeutic and relaxation techniques. As the owner of a thriving in-home massage business, Alex has had the privilege of working with a diverse clientele, including NFL players, providing expert care tailored to each individual's needs. Passionate about wellness and giving back, Alex also dedicates time to volunteer work, using her skills to support her community. Recently Alex expanded her expertise by becoming a licensed esthetician, offering a holistic approach to self-care by combining advanced skincare treatments with thrapeutic massage.

Welcome!

Thank you for stopping by. It is my hope that in these pages you will find relief in knowing that there is someone here that understands your pain, tention and your need to reconnect with your body. I have the knowledge and tools to help you meet your goals through therapeutic care. Hello my name is Alexandra (Alex for short), and I am excited that you are here. iMassaj (I Massage) is a home-based business. Conveniently located in North Oakland area. I am looking forward to being of service to you, your friends and loved ones.

I would like to invite you to come and enjoy a relaxing and restorative massage at my comfortable and serene North Oakland massage studio. Reward yourself with a massage. I have a very nurturing touch. Whatever style you prefer, you are certain to leave refreshed and with a renewed sense of self. Thank you in advance for supporting small local businesses.

~ Alex

Hours

By Appointment ONLY

Policies:

Please read the Policies before scheduling your appointment.

Wheelchair accessibility:

Currently not available. I apologize for any inconvenience this may cause.

First time clients:

I prefer to speak to new clients first (in person or over the phone) to discuss their needs and expectations before scheduling. I want to be sure that the work I do is appropriate for you.

Last Minute Session:

Although I always try my best to fit clients in, please note that my schedule tends to book up in advance particularly evening appointments and weekends.

Payment Methonds:

Cash, Venmo, Cash APP & Paypal

Gift Certificates:

Are available and mailed at no additional cost to you.

Insurance:

Currently not accepting any Insurance.

Policies

Cancellation Policy:

Our time together is important! Please be mindful when canceling or rescheduling your appointment . You must give a 48 hour notice when canceling or rescheduling your appointment. This allows the opportunity for someone else to schedule an appointment.  If you are unable to give me 48 hours notice you will be charged the full amount of your session. Appointments that are canceled or rescheduled under that time period will be charged in the full amount of the session if it is left unfilled.

No-shows:

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” Clients will be charged for the full amount of their treatment.

Late Arrivals:

If you arrive late for an appointment, the remaining time will be used to its best advantage, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

Reservation/Appointment Policy:

Same day appointments are possible depending on the time of day. If you want to schedule a same day appointment, the 48 hour cancelation policy automatically applies. Please be 100% sure that you can make your appointment time before scheduling. By scheduling your appointment you agree to the 48 hour cancelation policy.

Contact Me

Thank you for considering my services. I hope my website has provided you with helpful information about what I offer and has supported your decision on whether I might be the right massage therapist for you.

If you’re ready to move forward and schedule an appointment, my requirements are as follows:

A copy of your driver’s license. (The information on your driver’s license will be used to complete the intake form.)

Full payment of the treatment fee is due upfront at the time of scheduling.

If you have any additional questions or would like further clarification about my services, please feel free to reach out. I’d be happy to provide any information you may need.

Looking forward to the possibility of working with you.

Warm regards,

Alexandra Cortes, CMT, LE

Refund Policy:

All sales, Prepaid massages, Cancelation with less than 48 hours, No Shows, Services Rendered, Gift Certificates, Prepaid Massage Packages are FINAL SALE and non refundable. However, they are transferrable and may be gifted to another person for any reason.

General Service Policy & Preperation for your appointment:

If possible, try not to schedule anything right after your session. Allow yourself some down time to reap the full benefits of your massage.

Please turn off your cell phone upon entering the studio.

Please arrive to your session in good hygiene and cleanliness.

Please do not schedule a massage if you have an acute or contagious illness. Massage can often exacerbate  symptoms, and puts myself and my other clients at risk of infection.

CLIENT - THERAPIST RELATIONSHIP

My massage practice is strictly therapeutic and my relationships with my clients are strictly professional. Sexual or inappropriate behavior will not be tolerated and the session will be immediately terminated and charged in full.

I look forward to serving you!